Leave it
to Lama


Who we are

We are a third-party fulfilment and long-term storage company with over 20 years of industry experience, on a mission to show that outsourcing order fulfilment doesn’t have to compromise the growth of your business or the experience for your customers. We are totally committed to excellent service levels and are ISO9001 accredited for excellence in quality.

What we do

Lama makes things simple. Working with both D2C and B2B routes to market, we integrate, receive, store, pack, and ship your products, as well as handle any rework or returns that are needed.

We do this by using efficient methods we’ve refined over many years, along with the help of our in-house technology that allows us to easily integrate your systems with any marketplace or eCommerce site. We can have you up and running and integrated in as little as a few hours with all your pertinent date accessible via our bespoke Operations Dashboard.

The process is completely flexible and bespoke to your needs, meaning you’re in control of how your orders are managed, only paying for the services you require.

In addition to order fulfilment our warehouse facilities cater for short and long term storage options whether you need to store small items, cartons or pallets. Across both our sites, we have in excess of 55,000 square foot of storage capacity.

Lama Fulfilment

eCommerce platforms

Take a look at the other marketplaces and eCommerce sites we integrate with below:

C discount
Not on the High Street

Services overview

From essential fulfilment services including re-working and reverse logistics to specialised marketplaces and bespoke integration, we pride ourselves on giving you and your customers a full-service offering. Check out the services we provide and see what Lama can do for you below.

Learn more


Lama will do the all the heavy lifting throughout the fulfilment process for you by integrating, receiving, storing, picking, packing, and shipping your products.

Learn more
Specialised marketplace services

marketplace services

We’re experts when it comes to specialised marketplaces, which sets us apart from our competitors.

Learn more

Integrations overview

We’re able to integrate to all major online marketplaces and e-commerce websites including Amazon, eBay, and Shopify. We also offer custom integration depending on what technology you’re using thanks to our in-house API system.

Learn more

Shipping partners overview

We use a wide range of shipping partners from Royal Mail to Amazon to get your customers parcels delivered on time, every time. We even offer bespoke delivery if you require.

Learn more

Don't just take it from us

Lama Fulfilment Lama Fulfilment

The staff and management at Lama Fulfilment have a ‘Can Do’ attitude to everything that they have done for Excotek Ltd.  Using Lama as our 3PL company has enable our support and management team to focus on other operation activities which has enable us to grow our business without the restrictions and challenges that B2B logistics can bring.

Steve Minshull, General Manager

Excotek Limited
View case study

Customer experience is fundamental to our business, so when it came to outsourcing our fulfilment finding the right partner was critical. Due to their in-house experience and skills, Lama completely understood our business requirements and continually work with us to develop flexible processes and solutions to support Dr Fertility’s fast growth and big ambitions!

Kobi McCardle - Co-Founder

Dr. Fertility
View case study

While using Amazon we were frustrated with the costs, lack of personal customer service and agility in managing stock inventory, so we used the downtime Covid-19 afforded to review our future fulfilment plans.

Director, Byre Group

Ross Miller
View case study

Any small businesses who are looking for a reliable Order Fulfilment company, stop looking and sign up with Lama Fulfilment now. You will not find a cheaper Order Fulfilment company in the UK.

Clean Shaven

Bobby Cunningham
View case study

all ears

Get in touch
Contact Lama