Heavy and Bulky Product Fulfilment

Lighten your load with Lama. Here at Lama, we’re not afraid of a little heavy lifting. As oversized product fulfilment specialists, we can help you get your products out – no matter how big the task.

Or give our lamas a call at 01254 917 711

What are the Challenges of Oversized Goods Fulfilment?

Higher Shipping Costs

Everyone in the fulfilment game knows that shipping costs can be a pain. Throw oversized products to the mix, and the process gets even trickier. Why?

Potential need for specialised equipment like forklifts to load your packages, or reinforced delivery trucks to send them.
General increase in transportation costs, and those lovely surcharges from logistics providers. Most couriers only want smaller parcels - they can cram more in one trip and maximise their carried volume. That’s not quite as easy with heavy and bulky fulfilment.

Storage Complications

Nevermind shipping, the first step is storage, and with oversized products, this can be a minefield. Here’s what you have to keep in mind.

Processing Delays

Managing heavy and bulky fulfilment can bring some tricky teething issues. Particularly at the start. What’s in store?

Specialist (and pricey) staff training - That means pulling key staff off the floor, which slows things down.
Labour-intensive handling - Moving around oversized products can be high effort and time consuming. That’s not everyone’s cup of tea in a busy warehouse.
Higher risk of injury - Heavy and bulky fulfilment means a bigger change of employee injury. That’s bad for business, and worse for your team.

That’s Where Lama Fulfilment comes in

Working with a 3PL service that knows the ins and outs of handling oversized goods takes the weight off your shoulders – literally. Here’s how Lama makes it all a little lighter:

Optimised packaging – We don’t just shove your products in a box and hope for the best. Our Lamas use sturdy, high-quality materials designed to protect heavy and bulky goods during transit. We’ll keep your products safe and your customers happy.
Strategic storage – Oversized products need more than just shelf space. We optimise our warehouse layout to accommodate large items, using multi-bay and high-bay racking to make the most of every square inch (an cm). It’s all about smart storage that speeds up processing and protects your goods.
Experienced, highly trained staff – Our team knows their way around forklifts, pallet trucks, and heavy lifting. With expert training and years of hands-on experience, we handle oversized goods with care and efficiency. No drama lama.
Specialist courier partners – We’ve teamed up with couriers that get heavy and bulky fulfilment, like DX Freight and APC. That means your oversized goods are handled by experts from pickup to doorstep. Safe, timely delivery, even for the trickiest shipments.

Oversized Courier Partners

DX

DX is a UK-based courier service, catering to both B2B and B2C sectors with flexible and bespoke delivery solutions.

Over 50 depots nationwide, handling over 10 million parcels annually.
Known for speedy and reliable next-day and timed deliveries.
2-person white glove service for premium oversized product delivery service, including chosen room installation.

CitySprint

Known for their fast and flexible service, CitySprint ensures that even the most time-sensitive shipments are handled with precision and care, delivering exactly when you need it.

Delivering across the UK with a fleet of over 3,000 vehicles.
Urgent, reliable same-day deliveries.
Offers bespoke heavy and bulky delivery solutions.

Partnering with Multiple Pallet Networks

Across multiple pallet networks, Lama has multiple trusted delivery partners with over 100 depots across the UK. Handling more than 10 million pallets annually, amongst these networks they ensure timely and efficient service for full pallet shipments, even under tight deadlines.

Specialise in B2B overnight pallet deliveries
Tailored, cost-effective bespoke deliveries
Optimal heavy and bulky delivery performance, leveraging from multiple pallet networks.

Heavy and Bulky Bed Frames

Comfort, at What Cost?

A good night’s sleep makes all the difference—and one of our clients knows that first-hand, thanks to Lama’s reliable oversized fulfilment service.

Storing their single and double metal bed frames? Light work in our warehouse. Getting them delivered quickly and cost-effectively with a bespoke heavy and bulky 1 or 2-man delivery service? No problama. We’d love to name-drop, but we’re keeping it under wraps out of respect for our client’s confidentiality.

Frequently Asked Questions

Got a question? Check out our FAQs to find the answer! If your query isn’t listed, please get in touch!

What’s the difference between regular and heavy and bulky fulfilment?

Regular fulfilment deals with smaller, lightweight products that are easy to store, pack, and ship. Heavy and bulky fulfilment is a whole different ball game. It involves oversized, heavy items that need specialised handling, reinforced packaging, and often specific delivery methods. Think large furniture, gym equipment, or big appliances.

What are the benefits of using a 3PL for oversized product fulfilment?

Handling oversized products in-house can be a logistical headache. Partnering with a 3PL like Lama takes the stress out of it. We’ve got the right equipment, trained staff, and partnerships with specialised couriers to make sure your heavy and bulky goods are stored, packed, and delivered smoothly.

What are the storage complications of oversized products?

Oversized products need more than just space, they need strategic storage. You’ve got to think about reinforced racking, high-bay shelving, and easy access for forklifts or other lifting equipment. At Lama, we optimise warehouse layouts to make sure your big-ticket items are stored securely and can be accessed quickly when orders come in.

Are there any specific marketplaces that you work with for heavy & bulky?

Absolutely! We’re set up to handle heavy and bulky fulfilment with key marketplaces like Amazon (through the Seller Flex programme), B&Q, Tesco and eBay. These platforms have specific requirements for oversized goods, and we know exactly how to meet them.

Do you offer a 2 man delivery service for oversize products?

Yes, we’ve got that covered through our partnership with DX Freight. Their two-man delivery service ensures that large, heavy items are handled with care and delivered exactly where your customer wants them. No scratched floors, no mess, no drama lama.

Lama Customer Care

Our UK-based customer services team can be your middle man. No more time spent responding to time consuming questions from customers. Leave it to Lama. It’s all personalised, so clients won’t know that they’re not talking directly to you.

We're all ears...

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