- info@lamafulfilment.com
- +44 (0)1254 917 711
With our smart fulfilment services, Lama Fulfilment takes care of all the heavy lifting. From seamless integration to receiving, storing, picking, packing, and shipping your products, we ensure every step is handled with precision.
Our advanced in-house integration and warehouse stock systems give us full control over the entire fulfilment journey, making it effortless for you and your customers. But, it doesn’t stop there – our 3PL customer service extends to managing returns and providing exceptional after-sales support.
Take a look at the full process below.
Working with both D2C and B2B routes to market, we integrate, receive, store, pack, and ship your products. We also handle any rework or returns that are needed.
The process of our smart fulfilment service begins with integration. Firstly, we’ll smoothly integrate your marketplaces and webstores with our platform, mapping the product listings to the SKUs we’ve created for efficient management. We’ll also connect your pre-existing courier accounts and shipping methods, ensuring a smooth fulfilment process. Once complete, to add a personal touch, we can even include your brand logos on outgoing labels, keeping your branding consistent every step of the way.
We’ll store your products in one of our fulfilment warehouses, with our management system automatically recording the exact location of each item. This allows us to quickly and efficiently find products when orders are placed. As part of our comprehensive 3PL services, we can also record Best Before End Dates (BBE), Batch Numbers, Serial Numbers and Amazon Transparency codes
We offer a wide range of shipping options as part of our smart fulfilment services, including courier services, Amazon Seller Fulfilled Prime as well as bespoke delivery solutions. Learn more about the shipping services we provide here.
Got a question? Check out our FAQs to find the answer! If your query isn’t listed, please get in touch!
Our smart fulfilment services start with integration; we will seamlessly connect your marketplaces and webstores to our platform, efficiently mapping product listings to SKUs and linking your existing courier accounts and shipping methods.
Upon arrival at our environmentally controlled warehouse, we will thoroughly check your deliveries to verify completeness, conduct stock-taking, and integrate each item into our system, ensuring accurate inventory management.
Our experienced team swiftly locates items, scans barcodes for accuracy, and carefully packs orders. As part of our smart fulfilment services, we can also offer bespoke packaging options like branded labels and personalised inserts to enhance your brand’s presentation.
Absolutely! Our bespoke operations dashboard allows you to monitor orders at every stage, providing real-time updates on order status, outbound shipping information and much more.
If you need it – we can provide it. That’s how we roll here at Lama. Our comprehensive smart fulfilment services include managing returns and providing exceptional after-sales support to ensure customer satisfaction.
Our UK-based customer services team can be your middle man. No more time spent responding to time consuming questions from customers. Leave it Lama. It’s all personalised, so clients won’t know that they’re not talking directly to you.
Chat online, or fill out our form today for a quote, or more information.
Lama Fulfilment
K2 Distribution Centre
Shuttleworth Mead Business Park
Blackburn Road
Padiham
Lancashire; BB12 7SN
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