Specialised Fulfilment Solutions

At Lama, we’re the experts in specialised marketplace integrations, offering fulfilment solutions that set your business apart.

Whether you operate in D2C or B2B, we’ve got you covered. Need to optimise for Amazon? We’ll make sure your products meet all the requirements to stand out and be seen by millions.

From managing SFP, FBM, and FBA orders to reworking products in our warehouse, we handle it all with precision and care.

Take a look at our full list of fulfilment solutions below.

Specialised marketplace examples on phone screen of fulfilment solutions.

Lower shipping rates, faster speed.

Lama always uses the most cost-effective shipping method for your business, even down to advising the packaging that you use.

D2C

Do you want customers to buy directly from your business? Choose D2C  fulfilment solutions, and take control. Give your customers the experience and service that represents your brand, not a retailer.

D2C can be a time consuming, yet incredibly rewarding process for the growth of your business. So, let Lama take care of it. Cut out the middleman, save your time, and concentrate on running your business.

B2B

Many of our clients sell across multiple channels -D2C platforms, marketplaces like Amazon and eBay, or directly to retailers. That’s why it’s crucial to work with a fulfilment partner that can handle it all.

At Lama, we tailor our fulfilment solutions for businesses of all sizes. Whether it’s bulk orders for big retailers or smaller deliveries to independents, we’ve got you covered. 

Reworking

Our team of warehouse lamas will manage any rework needed on your products from packaging and labelling updates to damaged goods and reconfiguration.

Bulk storage

Our bulk storage solutions are designed for businesses with high-volume inventory. With secure facilities, real-time stock tracking, and easy access when you need it, we make managing bulk goods simple and stress-free.

Custom Integrations

Our open API / EDI enables us to integrate with whatever technology you are using whether that be directly to your Accounts system or ERP.

Need a new website or want to supercharge your current one? Lama’s got you covered. We’ll guide you on the best eCommerce platform for your needs and design a site that performs.

IT Reseller Services

Our fulfilment solutions are tailored for IT resellers, offering seamless stock management, rapid order processing, and customised delivery options. Whether you’re shipping to businesses or direct to consumers, we ensure your tech reaches its destination efficiently and securely.

Operations Dashboard

We know how important it is for our clients to have real-time data, especially when it comes to order and inventory status.

That’s why our Lama developers have created an easy-to-use Operations Dashboard, packed with features to keep you in the loop.

Find out more

Reverse Logistics

Our fulfilment solutions go beyond initial logistics services – we’re here for the aftercare too. Managing customer queries and returns can be time-consuming, which is why our team can handle all aspects of after-sales support. From processing returns to providing top-notch 3PL customer service, Lama ensures your customers are well taken care of.

Frequently Asked Questions

Got a question? Check out our FAQs to find the answer! If your query isn’t listed, please get in touch!

How can Lama Fulfilment assist with D2C and B2B operations?

We offer tailored fulfilment solutions for both direct-to-consumer and business-to-business models. Whether you need us to support you with individual customer orders or bulk retailer shipments, we can handle it – no drama lama.

We manage SFP, FBM, and FBA orders, ensuring your products meet Amazon’s standards to enhance visibility and sales potential.

Absolutely! Our warehouse team manages tasks like packaging adjustments, labelling updates, and product reconfigurations to meet your specific needs. Just let us know, and we can work out what’s best for you.

Our UK-based customer care team can manage inquiries under your brand, providing personalised responses via dedicated phone numbers and branded emails. One less thing for you to worry about so you can focus on your business.

Partnering with us means access to cost-effective shipping, tailored fulfilment solutions, seamless integrations, and dedicated customer support – all designed to help your business thrive. Want to find out more? Get in touch.

Lama Customer Care

Our UK-based customer services team can be your middle man. No more time spent responding to time consuming questions from customers. Leave it Lama. It’s all personalised, so clients won’t know that they’re not talking directly to you.

We're all ears...

Chat online, or fill out our form today for a quote, or more information.