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Business 2 Business Bespoke Services

Client:

Excotek

Industry:

Information Technology

Services:

Specialised Marketplace Services
Use of configuration centre
Same day despatch of inbound items
Bespoke outbound delivery options via courier, pallet and same day options
Serial Number tracking

Increase Revenue

Real-time inventory management

Global Shipping Options & Bespoke Delivery Service

Excotek is a leading supplier of mid to high end technology products to the business, education and public sectors and came to us to assist them with their warehousing and logistics. This enables them to focus on the core operations of their business as we took away the headaches of resource and warehouse management.

We mirrored their processes ensuring that the transition was smooth and flawless with no disruption to their business.

Services provided:

  • Specialised B2B Fulfilment Services
  • Use of configuration centre
  • Same day despatch of inbound items
  • Bespoke outbound delivery options via courier, pallet and same day options
  • Serial Number tracking

The staff and management at Lama Fulfilment have a ‘Can Do’ attitude to everything that they have done for Excotek Ltd. Using Lama as our 3PL company has enabled our support and management team to focus on other operation activities which has enabled us to grow our business without the restrictions and challenges that B2B logistics can bring.

We utilise Lama’s newly built configuration centre for any configuration work which we need carrying out, it really is a case of ‘all under one roof’.

There is no question, that Lama will be an integral part of our future.

Steve Minshull

General Manager

Excotek

Lama Customer Care

Our UK-based customer services team can be your middle man. No more time spent responding to time consuming questions from customers. Leave it Lama. It’s all personalised, so clients won’t know that they’re not talking directly to you.

  • UK-based customer care
  • Dedicated phone number
  • Branded email replies and phone calls
  • Resolve product queries after initial training period

We're all ears...

Chat online, or fill out our form today for a quote, or more information.

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Lama Fulfilment
Units C1-C4
Junction 7 Business Park
Blackburn Road,
Clayton-le-Moors
BB5 5JW

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