Pet Supply Fulfilment Services by Lama Fulfilment
Here at Lama Fulfilment, we’re proud to support UK pet brands with tailored, reliable, and scalable 3PL solutions that let you focus on what you do best, growing your business and keeping those tails wagging. From dispatching squeaky toys to shipping premium pet food, we’ve got logistics on a lead.
Or give our lamas a call at 01254 917 711
We’re Sure You’re Aware of the Growing Competition, but Let’s Paint a Picture:
When you’re running a pet brand, you need a fulfilment partner who gets it. Not just someone who packs boxes, but someone who understands the dog-eat-dog world of eCommerce fulfilment and delivers every single time. That’s where Lama comes in.
Specialised Expertise
From bulk bags of best-selling biscuits to delicate pet grooming accessories, we know how to handle your products with the care they deserve. Our team of Lamas is trained to work with a wide range of pet items, safely, accurately, and quickly.
Scalable Solutions
Got a flash sale or a viral TikTok moment? We’re built to scale. Whether you’re fulfilling 50 or 5,000 orders a day, we flex to fit your flow, no stress, no drama lama.
Integrated Technology
Our slick system integrates seamlessly with your online store, whether that’s Shopify, WooCommerce, Amazon or more. And we give you real-time insight into stock, sales, and shipping with our online dashboard.
Customer-Centric Approach
Your customers are pet people, and pet people expect purrfection. We make sure every order is picked, packed, and shipped with care, so your customers keep coming back (and their pets stay happy, most importantly).
Why the Rush to Connect with a 3PL?
The UK Pet Product Market is a Growing Opportunity. That’s why.
The UK’s online pet industry is experiencing significant growth, presenting ample opportunities for pet brands to expand their reach through efficient fulfilment solutions:
Market Size & Growth
The UK pet supplies eCommerce market is projected to reach US$2.03 billion by 2025, accounting for 7.4% of the Hobby & Leisure eCommerce sector.
Online Shopping Trends
Online sales constitute 16.1% of the UK pet supplies retail market, with expectations to rise to 16.8% by 2029, indicating a steady shift towards eCommerce.
Pet Ownership Statistics
Approximately 57% of UK households own pets, with 13.5 million dogs and 12.5 million cats, highlighting a robust customer base for pet products.
You’re willing to miss out on that growth? You must be barking mad.
Types of Pet Products We can Handle, Pawfectly
When you’re running a pet brand, you need a fulfilment partner who gets it. Not just someone who packs boxes, but someone who understands the dog-eat-dog world of eCommerce fulfilment and delivers every single time. That’s where Lama comes in.
Pet Food & Treats
From hypoallergenic kibble to gourmet chews
Accessories
Leashes, toys, scratching posts, bedding, grooming brushes, all the works for a gorgeous golden
Health & Wellness
Flea treatments, supplements, and hygiene essentials
Subscription Boxes
Got a curated monthly box for dogs, cats, or chickens? We’ll pick, pack, and ship it for you.
Whatever shape or size – chunky, chewable, or cuddly, labrador, cat or scaley friend – we’ll make sure it gets there in tip-top condition.
Pet Supplies Fulfilment Challenges - and how we Overcome Them
Tap or hover over the tiles below to see how Lama can help:
Product Diversity
Categorised Storage Systems
Perishable Goods
Efficient Order Processing
Regulatory Compliance
Compliance Assurance
“As a pet owner myself, I understand how important it is for customers to receive their pet supplies on time and in perfect condition. At Lama, we treat every order with care, because when it comes to our furry companions, only the best will do.”
Comprehensive Pet Product Fulfilment Services
Running a pet brand comes with its own quirks – food expiry dates, oddly-shaped toys, subscription boxes that need a little extra love – and we’re built for it. Our end-to-end fulfilment service includes:
✓ Storage & Inventory Management: Secure, climate-controlled warehousing with live stock tracking
✓ Pick & Pack Services: Swift, accurate, and tailored to your brand’s requirements
✓ Custom Packaging: Branded unboxing experiences that make tails wag
✓ Shipping & Delivery: Fast, affordable shipping via trusted UK carriers
✓ Returns Management: Easy returns that keep customers happy and coming back for more
Vernon's Top 3 Tips for Homeware Fulfilment Success
Straight from the Boss (and proud dog dad), here’s what Vernon has to say:
Plan for the peaks
“Seasonal spikes can throw pet brands off balance – unless you’re prepared. At Lama, we help you forecast demand and stay stocked, so you’re always ready when orders ramp up.”
Pack for paws - and people
“Pet owners notice the little things. With Lama’s custom packaging options, you can create a memorable unboxing that shows your brand truly cares – and keeps customers coming back.”
Keep your SKUs tidy
“When you’re juggling tons of product variants, it can get messy fast. We work with you to streamline your SKUs, so fulfilment stays accurate, fast and fuss-free.”
FAQs About Pet Supply Fulfilment with Lama
Can you handle bulky items like large bags of pet food or scratching posts?
Absolutely. Our team is trained and equipped to safely handle large and heavy items – whether that’s 10kg kibble sacks or oversized toys.
What if I sell both B2C and B2B pet products?
No problama! We support both direct-to-customer and wholesale orders from the same warehouse setup, with flexible packaging and labelling options.
Do you offer subscription fulfilment?
We sure do. We’ll help manage recurring orders and make sure your boxes are shipped out on time every month.
Can I use my own branded packaging?
Of course. We love helping brands bring their identity to life. Just send us your packaging materials, and we’ll do the rest.
How quickly can I get set up?
We like to keep things moving, setup can be completed in as little as a few days, depending on the complexity of your needs.
Lama Customer Care
Our UK-based customer services team can be your middle man. No more time spent responding to time consuming questions from customers. Leave it to Lama. It’s all personalised, so clients won’t know that they’re not talking directly to you.
- UK-based customer care
- Dedicated phone number
- Branded email replies and phone calls
- Resolve product queries after initial training period
We're all ears...
Chat online, or fill out our form today for a quote, or more information.