Amazon Buy Box is the button located on all Amazon product listings that most buyers will select when buying a product – it’s basically the “Add to Cart” or “Buy Now” button, which leads to more sales if you win it.
Winning the Buy Box is not straight forward, and Amazon use many algorithms to determine which seller will win the Buy Box. It’s not solely based on price and invariably the cheapest doesn’t always win the Buy Box. Other factors such as whether the product listing is a Prime eligible as well as the performance of the seller come into play.
Amazon FBA Onsite is effectively an expansion of the Seller Fulfilled Prime program where merchants and sellers store their own products in the warehouse or facility and have their warehouse optimised by Amazon’s warehouse experts who manage and fulfil orders using Amazon’s own or third-party transport service(s). The seller’s listings effectively become Fulfilled by Amazon therefore attract the Prime badge, but from the seller’s own warehouse. This has helped Amazon with the overloading of their own fulfilment centres as well as helping sellers and merchants enjoy low shipping and delivery costs and increase their sales. This service is an invite only offering from Amazon and is especially used for heavy and over-sized products.
Amazon FBA Removal Orders occur when sellers have sent their products into Amazon’s fulfilment centres and for whatever reason need to get their products back, whether that be due to overstocking, selling the products to other customers or there’s been compliance issues, sellers have to instruct Amazon to send the products back to them – this is called a removal order – Amazon will then use their logistics network to send products back to the seller’s warehouse or facility.
Amazon Seller Fulfilled Prime (SFP) is the fulfilment program offered by Amazon that allows sellers and merchants to deliver directly to Prime customers from their own warehouse or facility. Once approved, your listings will carry the Prime badge giving you every opportunity to win the Buy Box.
To be considered for Seller Fulfilled Prime, sellers need to demonstrate and maintain excellent performance metrics.
API stands for Application Programming Interface. In the context of APIs, the word Application refers to any software with a distinct function. Interface can be thought of as a contract of service between two applications. This contract defines how the two communicate with each other using requests and responses.
Trialed in India and the US, the Amazon Seller Flex program has finally come to the UK – it basically gives the seller a live node within Amazon’s warehouse eco-system ensuring the seller’s listings carry the prime badge and appear to be Fulfilled by Amazon, when in reality the orders are fulfilled by the seller.
To be considered for the invite only Amazon Seller Flex program, sellers must have high monthly sales and seller rating.
Business to Business (B2B) is where sellers sell their products to other businesses usually other retailers, wholesalers and distributors, who then resell their products.
Direct to Consumer (D2C) and Business to Consumer (B2C) describes a fulfilment method whereby online sellers supply their products directly to the consumer.
EDI stands for electronic data interchange and is a standard electronic format that replaces paper-based documents such as purchase orders or invoices.
Enterprise resource planning (ERP) is a process used by companies to manage and integrate the important parts of their businesses. Many ERP software applications are important to companies because they help them implement resource planning by integrating all of the processes needed to run their companies with a single system.
Similar to an EAN, UPC or SKU, this is a unique barcode used specifically for FBA sellers to uniquely identify their products within Amazon’s platform.
This is an ecommerce website that showcases products from multiple sellers. The consumer has a wide range of products and services to choose from, from a variety of sellers however the consumer pays the marketplace, rather than each individual seller.
Reverse logistics is effectively the opposite of sending products or goods out to your customers. It’s the act of having the goods returned to yourself, either by organising the collection of the goods from your customer or having the customer send the goods back to you and then on receipt, processing the returned order.
A stock-keeping unit (SKU) is a scannable bar code, most often seen printed on product labels in a retail store. The label allows vendors to automatically track the movement of inventory. The SKU is composed of an alphanumeric combination of eight-or-so characters. The characters make up a code that tracks the price, product details, manufacturer, and point-of-sale.
This is a service offered by most couriers, with different delivery timed options, such as next working day, or 48 hours delivery service where the parcel is scanned by the courier at every stage of its journey, from collection at the despatch point, through to the courier’s local hub, national hub and eventually out to the end customer.
Third party logistics means we look after storage, packing and shipping of products on behalf of our clients. You choose which parts of the process we do for you. You also have complete control over how
your orders are packaged and delivered.
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Units C1-C4
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