Dependable fulfilment for ecommerce brands that are ready to scale.
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Storage Capacity Across 3 Facilities
Of orders ship on time Within SLA
Of experience Within the industry
E-commerce fulfilment is all about making sure online orders get to customers quickly and accurately, covering everything from storing products to packing, shipping, and even handling returns. At Lama Fulfilment, we take the stress out of this process with our end-to-end smart fulfilment service. Whether it’s managing inventory, ensuring speedy delivery, or dealing with returns, we handle it all – no problama!
Where does eCommerce fulfilment kick off? Right at the integration stage, of course! At Lama Fulfilment, we can connect with a variety of eCommerce platforms; whichever suits you and your business best. Highlighted below are some of the more popular eCommerce platforms we integrate with:
Shopify is one of the most popular eCommerce platforms globally, offering merchants a range of tools to manage and build their online stores. With Lama’s eCommerce fulfilment services, your business can be part of Shopify’s $400 billion in annual sales.
Powering over 28% of all online stores worldwide, WooCommerce offers smooth WordPress integration and a platform businesses can boost. With WooCommerce and Lama’s eCommerce fulfilment, businesses have the flexibility and scalability to efficiently manage payments, products, and customer data.
With over 360,000 customers, including renowned brands like Kodak and Toyota, BigCommerce offers enhanced operational efficiency. With Lamas 3PL eCommerce fulfilment, businesses can offer a personal shopping experience and an enhanced online presence.
Bluepark is a UK-based platform that brings all the essential eCommerce features together in one place; no need for extra apps. With Lama’s support, this all-in-one solution makes eCommerce fulfilment UK businesses can rely on, supporting everything from ambitious startups to well-established enterprises.
Join over 80,000 businesses and boost your online presence with EKM, the UK-based platform designed for online growth. Along with Lama’s eCommerce fulfilment, optimise transactions and make the most of powerful evaluation tools to drive your success.
Magento provides all the tools needed for growth, flexibility and scalability. With Magento and Lamas eCommerce order fulfilment process, businesses can fully leverage the platform’s extensive customisation options, making it the perfect pairing for scaling your business.
PrestaShop offers a free, open-source eCommerce solution that empowers businesses to create highly customisable online stores. With over 300 built-in features and a vast selection of modules, it caters to both small and large businesses. Lamas eCommerce fulfilment services maximise the potential of this flexibility and scalability.
Wix eCommerce provides an intuitive platform for businesses aiming to establish a strong online presence. It offers a range of user-friendly tools, including customisable templates, secure payment options, and comprehensive marketing features, making it a suitable choice for businesses seeking simplicity and efficiency in managing their online stores.
Delivery speed and reliability are two of the biggest factors in whether a customer buys from you again. Our ecommerce shipping solutions give UK online retailers access to a carrier network and dispatch infrastructure that would cost a significant amount to build independently. Because we ship at volume across our client base, we negotiate rates with our carrier partners that individual businesses simply cannot access.
Outsourcing your fulfilment should feel like gaining a partner, not losing control. Here is what working with Lama looks like in practice.
Getting started is straightforward. We connect directly with your ecommerce store and manage the full onboarding process, from stock transfer to live order syncing. Your inventory will be in our ecommerce fulfilment warehouse, quality checked and ready to dispatch before you know it.
We offer a wide range of shipping options through our carrier network, with rates negotiated at volume. Faster delivery speeds, lower costs – no problama.
Our ecommerce fulfilment warehouse operates six days a week with late cut-off times for same-day dispatch. Orders placed by your customers later in the day still go out on time, giving you shipping standards that can genuinely compete with the large players.
Fulfilment does not stop at the point of delivery. We handle your returns from end to end, including receiving items back into the warehouse, quality checking, restocking and end-of-life product processing.
Our UK-based team acts as an extension of your business, handling customer queries in your brand’s name. Fully personalised and completely joined-up. Your customers will not know the difference.
Outsourcing your ecommerce fulfilment does not mean your brand takes a back seat. We offer bespoke packaging options, including custom boxes, branded tissue paper and personalised inserts, so every delivery reflects the quality of your products.
From the moment your products arrive at our ecommerce fulfilment warehouse in Lancashire, through to the moment they land on your customer’s doorstep, here is how the process works.
Your products arrive at our warehouse. We receive them, check for damage or discrepancies, and log them into our inventory system.
Your stock is stored in our 150,000 sq ft facility, organised for fast and accurate picking.
When a customer places an order through your store, it syncs automatically to our ecommerce fulfilment software in real time.
Our team locates the items, scans barcodes for accuracy, and packs the order – including any branded packaging you have specified.
The order is collected by your chosen carrier and dispatched same-day (subject to cut-off times). Your customer receives tracking information automatically.
If a customer returns an item, we receive it back, quality check it and update your inventory accordingly.
Clean Shaven, a D2C retail brand selling premium shaving products, came to us looking for reliable, transparent 3PL services. After consultation, we had their site integrated into our system, and their products into our warehouse in less than 4 hours. In that time, we even caught up on 150 missing orders from their previous fulfilment provider.
When they came to Lama Fulfilment for their eCommerce order fulfilment, with their initial smaller inventory, they were selling via WooCommerce. As their business grew, and fulfilment caught up with Lama they needed a change.
At first, they were running on WooCommerce with a smaller inventory. But as their business grew (with the help of Lama’s smooth fulfilment), they needed more. So, they made the switch to Shopify. We hooked it up to our system – no problama. Then they wanted even more. Next thing you know, we’d integrated their multinational Amazon stores and TikTok Shop too.
What’s the takeaway? With Lama Fulfilment, change isn’t a headache. It’s part of the plan. Whether you’re scaling up or adding new platforms, we’ve got you covered. Multiple integrations, seamless fulfilment. No drama, lama.
Got a question? Check out our FAQs to find the answer! If your query isn’t listed, please get in touch!
Simple – we take care of it all. Once connected, we will start the full onboarding process, and before you know it, we will have your products in our warehouse, and orders and stock updates will sync automatically in real time on our bespoke operations dashboard.
Lama Fulfilment integrates with a wide range of eCommerce platforms to suit your business needs. We support platforms such as Shopify, WooCommerce, BigCommerce, Bluepark, EKM, Magento, PrestaShop, and WixCommerce, ensuring smooth integration for your online store and fulfilment process. Want to integrate with another platform? No problama, we can make it work.
Our experienced Lamas swiftly locate items, scan barcodes for accuracy, and carefully pack orders. We can also offer bespoke packaging options like branded labels and personalised inserts to enhance your brand’s presentation.
Reverse logistics refers to anything from managing returns and exchanges, to end-of-life products. Lama Fulfilment goes beyond just shipping orders; we handle returns and provide aftercare to ensure a smooth experience for your customers.
Lama Fulfilment offers dedicated, UK-based customer care that handles your customers’ queries as if they were your own team. With a fully personalised service, we ensure that your customers feel like they’re talking directly to your business.
Lama Fulfilment partners with top-tier couriers to offer scalable ecommerce shipping solutions, including same-day dispatch, tracked deliveries, and international shipping options. Whether you’re sending a single item or bulk packages, our flexible shipping integrations keep costs down and delivery speeds up.
Yes! Lama Fulfilment easily connects with multiple ecommerce platforms. This unified ecommerce order management allows you to control inventory, process orders, and manage returns across all your online sales channels from one central dashboard.
Our UK-based customer services team can be your middle man. No more time spent responding to time consuming questions from customers. Leave it Lama. It’s all personalised, so clients won’t know that they’re not talking directly to you.
Chat online, or fill out our form today for a quote, or more information.
