Lama’s Operations Dashboard
It’s imperative that our clients have access to real-time data, in particular details of the status of their orders and inventory.
With this in mind, our Lama developers have created an online Operations Dashboard with access to a number of features.
Existing features :-
- View and manage existing orders including status of order and relevant outbound shipping tracking information as well as any relevant serial numbers
- Create manual orders
- See an overview of your order history over a specific date range
- View current inventory
- Download sales and inventory reports into excel or csv format
- View your returns
- View all billing and invoices
- Check your storage usage
- Check the temperature of the warehouse where your inventory is stored
- Check the audit trail of all your serial numbers either allocated to orders or still available for sale
- Overview of the physical dimensions of your inventory as well as outer carton quantities
- Review of your service fees and rate card
Our team of Lama Developers are currently working on the following features :-
- Receive Low Inventory Alerts
- Forecast your inventory based on sales out across your sales channels
- Create Advanced Shipping Notifications
- View and manage receipts including actual images of delivery
- View and download paperwork or documentation for inbound deliveries
- Create new SKUs
- Product Information Management tool
- Business Intelligence Reporting
Our intelligent auto-billing system ensures all the Lama services we provide, be it picking and packing, outbound freight, inbound receipts, storage or other services are billed accurately and at the right time and frequency – all invoices and bills are available within the online portal with each invoice line drillable into to ascertain the relevant orders or services each line pertains to – this data is then also exportable for your own records.
Our preferred method of payment is via direct debit and once signed up, each invoice is imported into the Direct Debit system we use – GoCardless – this is a seamless process and takes away the hassle of wasted admin time with reconciliation.
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Don't just take it from us
The staff and management at Lama Fulfilment have a ‘Can Do’ attitude to everything that they have done for Excotek Ltd. Using Lama as our 3PL company has enable our support and management team to focus on other operation activities which has enable us to grow our business without the restrictions and challenges that B2B logistics can bring.
Customer experience is fundamental to our business, so when it came to outsourcing our fulfilment finding the right partner was critical. Due to their in-house experience and skills, Lama completely understood our business requirements and continually work with us to develop flexible processes and solutions to support Dr Fertility’s fast growth and big ambitions!
While using Amazon we were frustrated with the costs, lack of personal customer service and agility in managing stock inventory, so we used the downtime Covid-19 afforded to review our future fulfilment plans.
Any small businesses who are looking for a reliable Order Fulfilment company, stop looking and sign up with Lama Fulfilment now. You will not find a cheaper Order Fulfilment company in the UK.