Amazon extend Royal Mail delivery dates due to upcoming strike action
Vernon Yerkess - 1 minuteIf you are an Amazon Seller and use Royal Mail as your carrier you’ll no doubt be worried about how the upcoming Royal Mail strikes may affect your Amazon Delivery promise metrics for Merchant Fulfilled orders and more particularly Seller Fulfilled Prime orders – getting SFP eligibility is not difficult to attain and keep as long as your metrics stack up ie. shipping on time and over the weekend. If your metrics dip below 99%, Amazon will want you to craft a Plan of Action to rectify this and may even strip you off your SFP eligibility which invariably worsens your chance of winning the Buy Box and you may lose your competitive edge on your listings.
So what happens when the metrics are completely out of your control, for example when a courier, such as Royal Mail, goes on strike as is about to happen.
Some of our clients have asked Amazon this question and we’ve seen mixed responses, however we’ve managed to get this official line from Amazon :-
“Due to expected Royal Mail strike action and disruption to delivery services across the UK, we’ll extend customer-facing delivery promises for all seller-fulfilled offers, including Seller Fulfilled Prime, in the coming weeks.
We understand that these events might cause significant disruptions for some sellers. We’re committed to working with you to mitigate any negative effect on your account health.” – Amazon
The strikes are planned for the following dates:
- Friday, August 26
- Wednesday, August 31
- Thursday, September 8
- Friday, September 9
Amazon have suggested using different carriers, however for our Seller Fulfilled Prime customers, there’s only 4 choices, Royal Mail being one and the other carriers just may not be competitive.
Some of our clients are turning their SFP listings off, some are putting their Amazon store on Holiday mode and others are just going to chance it.
Other blogs:
Amazon’s European Fulfilment Network is now fully reactivated – finally !
Amazon have announced today (11/8/2022) that their European Fulfilment Network (EFN) between the UK and the EU…
Enjoy Amazon Partnered Carrier Discounts to April 2023
Amazon have recently announced that they are offering extended discounts of up to 50% for their Amazon…
Don't just take it from us
The staff and management at Lama Fulfilment have a ‘Can Do’ attitude to everything that they have done for Excotek Ltd. Using Lama as our 3PL company has enable our support and management team to focus on other operation activities which has enable us to grow our business without the restrictions and challenges that B2B logistics can bring.
Steve Minshull, General Manager
Excotek Limited
Customer experience is fundamental to our business, so when it came to outsourcing our fulfilment finding the right partner was critical. Due to their in-house experience and skills, Lama completely understood our business requirements and continually work with us to develop flexible processes and solutions to support Dr Fertility’s fast growth and big ambitions!
Kobi McCardle - Co-Founder
Dr. Fertility
While using Amazon we were frustrated with the costs, lack of personal customer service and agility in managing stock inventory, so we used the downtime Covid-19 afforded to review our future fulfilment plans.
Director, Byre Group
Ross Miller
Any small businesses who are looking for a reliable Order Fulfilment company, stop looking and sign up with Lama Fulfilment now. You will not find a cheaper Order Fulfilment company in the UK.
Clean Shaven
Bobby Cunningham
We're
all ears
Get in touch
