DPD COVID-19 Update – 23rd MarchJames Bailey - 2 min
DPD have given us further updates regarding their services and COVID-19, this time covering Contact Free Delivery.
Contact free delivery – update
We’ve improved our contact free delivery process to include photo capture proof of delivery. Your customers will not be asked to sign our handheld units and our drivers will take a photo of the parcel at the point of delivery.
See DPD’s new signature screen.
This now forms our proof of delivery process for all deliveries until further notice.
Over the Mother’s Day weekend we saw record-breaking service levels while delivering 280,000 parcels to happy mums throughout the UK.
We are doing everything possible to support our people and we are sharing advice and updates with them on a daily basis in order to keep them as safe as possible.
We will continue to keep you informed via our daily bulletins and regular updates to our website. We have also updated all our app users regarding the new contact free delivery process.
Don't just take it from us
The staff and management at Lama Fulfilment have a ‘Can Do’ attitude to everything that they have done for Excotek Ltd. Using Lama as our 3PL company has enable our support and management team to focus on other operation activities which has enable us to grow our business without the restrictions and challenges that B2B logistics can bring.
Customer experience is fundamental to our business, so when it came to outsourcing our fulfilment finding the right partner was critical. Due to their in-house experience and skills, Lama completely understood our business requirements and continually work with us to develop flexible processes and solutions to support Dr Fertility’s fast growth and big ambitions!
While using Amazon we were frustrated with the costs, lack of personal customer service and agility in managing stock inventory, so we used the downtime Covid-19 afforded to review our future fulfilment plans.
Any small businesses who are looking for a reliable Order Fulfilment company, stop looking and sign up with Lama Fulfilment now. You will not find a cheaper Order Fulfilment company in the UK.